Trouble Uploading PDFs

Some web browsers can encounter issues when uploading PDF files to Team App, especially if you are using an outdated version or a browser with limited support for file uploads.


Common Cause

  • Older or unsupported browsers may fail to process PDF uploads correctly

  • Browser security settings or outdated plugins may also interfere with uploads


Recommended Solution

If you experience problems uploading a PDF:

  1. Try switching to another browser, such as:

    • Google Chrome

    • Mozilla Firefox

  2. Ensure your browser is updated to the latest version

  3. Refresh the page and attempt the upload again

These browsers typically provide the most stable experience for file uploads.


Additional Tips

  • Check that your PDF file is not corrupted

  • Ensure your internet connection is stable

  • If the issue continues across multiple browsers, try restarting your computer

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