Team App SupportKnowledgebase
Member FAQ's
- What is Team App?
- How can Team App help us?
- How much does Team App cost?
- What if I don't have a smartphone?
- Can I advertise on Team App?
- Can I get a personal demonstration?
- How do I join a team already created on Team App?
- Which mobile devices or operating systems are compatible with Team App?
- I am not receiving push notifications. Why?
- How can I change my access groups?
- Is there an app for Windows or Blackberry phones?
- Reset my password?
- How do I change my e-mail address?
- How do I enter emergency contact details?
- How do I create my own team?
- How can I sync or subscribe Team App events to the calendar on my computer or phone?
- How do I unsubscribe from a calendar?
- Why am I not receiving notifications or seeing in my app all the information I require?
- Why is the content I see different from other members?
- Can I remove ads from my app?
- I did not receive my activation e-mail?
- How do I upload a profile picture to my membership?
- How do I re-subscribe to e-mails?
- How do I delete my Team App account?
- How do I unsubscribe from Team App e-mails?
- How do I copy text, delete a comment or hyperlink to a website in chat?
- Chrome shows me an error message titled "Your connection is not private", what does that mean?
- My calendar app shows "SUBSCRIPTION EXPIRED"
- How do I join a second team on Team App?
- I've subscribed / synched to my Team App calendar, so why can't I see all events in my personal smartphone calendar?
- How do I delete a team or remove my membership from a team I no longer belong to?
Admin FAQ's
- What is a club admin?
- What's the role of a Club Admin?
- How do I see who the admins are?
- What is a Restricted Admin?
- Can I create multiple Team Apps?
- Do I have to be logged into teamapp.com to manage the team?
- How can I stop people from joining my team, such as opposition players?
- Can I use Team App to run my entire club or league?
- Is there a way to have information e-mailed to members of the app?
- I’m having trouble creating my Team App. Can you help?
- What if someone else has created an app for my club already?
- How do I delete my team?
- Why has my app been suspended?
- How do I change my app's details such as logo, name and colors?
- What is Member's Directory?
- Can I change the name of my app?
- Can I display Team App content on my website? Are there RSS feeds?
- How do I add or remove administrators (admins) from my app?
- How should I transition from one season to another?
- Why can't I upload a PDF?
- How do I update the welcome message on my team's homepage?
- Can I make my app private?
- How do I invite members to join my app?
- Why is my bulk import of members via CSV not working?
- How do I delete a member from my app?
- What is the difference between events and schedules?
- How do I change the position of my app buttons?
- How do I delete an event (single or recurring) or manual schedule?
- Why have my members who RSVP'd yes gone onto a waiting list?
- How do I edit a single event within a recurring series?
- Can I sync my existing Google Calendar or any other calendar in to Team App's calendar?
- General information regarding ads that appear on Team App.
- Privacy and GDPR compliance.
- How do I delete a document or newsletter from my app?
- How do I restrict photo and video uploads in Gallery to admins only?