When you post content in Team App, members receive updates based on how they access the platform - either through the mobile app or via email. Notification delivery is handled automatically to ensure everyone stays informed.
Default Behaviour
Smartphone app members receive push notifications
Non-app members (manual members) receive email notifications instead
This ensures all members receive important information, regardless of whether they use the app.
Sending Emails to All Members
In certain features—such as News and Events—admins can choose to send content as an email to all members.
When this option is selected:
Smartphone app members receive both:
A push notification
An email
Non-app members receive the email
Important Limitation
You cannot send an email on its own
Any email sent through the platform will always also trigger a push notification for app users
This design prevents accidental silent communication and ensures key updates are seen.
Summary
✔ App users receive push notifications
✔ Non-app users receive emails
✔ Some features allow emails to be sent to everyone
✔ Emails cannot be sent without push notifications