To correctly track RSVPs and attendance for children—not parents—you must use Team App’s parent/child functionality. This ensures that event lists, attendance screens, and reports show only the child participants, while still giving parents the ability to respond and receive updates.
Below is the complete setup process.
1. Add Children to Your Members List
You can add children:
Option A: One-by-One
Go to Members
Add each child individually
Email addresses are optional for children
Option B: In Bulk (Recommended)
Go to Website Dashboard → Members → Bulk Import
Select the YOUTH CSV template
Import children and guardians in one step
This method will not duplicate existing guardian accounts
2. Add Guardians to Each Child
Once a child is in your member list:
Click the child’s profile
Select + Add Guardian
Add one or more guardians
Guardians linked in bulk via the YOUTH template will retain existing accounts without duplication.
What Guardians Receive
Notifications relevant to the child’s access groups
RSVP alerts
Attendance updates
Event messages
3. Assign Guardian Privileges
Each guardian can be set as:
Primary Guardian
Can RSVP and respond on behalf of the child
Can manage the child’s availability
Has full visibility to event details
Non-Primary Guardian
View-only
Cannot submit RSVPs or availability
Still receives content and notifications
4. Keep Only Children in Your Access Groups
To ensure clean attendance and RSVP lists:
Only children should be added to event-related access groups
Parents must not be members of these groups
This ensures:
RSVP lists show child names only
Attendance tracking matches your roster
Reporting is accurate
Managing Access Groups in Bulk
You can add or remove parents and children from access groups via:
Dashboard → Members → Bulk Edit Members
5. How Parents Interact in Chat and Events
Guardians can join all chat rooms linked to their child’s access groups
They appear under their own names, so other parents know who they are speaking to
Guardians cannot view private chats between children and other users
They can receive and respond to event messages and reminders
Summary
✔ Add children via the member list or YOUTH bulk import
✔ Align guardians individually or in bulk
✔ Assign primary vs non-primary rights
✔ Keep access groups child-only for accurate RSVPs and attendance
✔ Parents receive notifications and can participate in chats appropriately