If a purchaser needs their payment refunded, you can process refunds directly through the Website Admin Dashboard. Follow the steps below to issue a refund.
Steps to Refund an Item Payment
Go to the Website Admin Dashboard at:
http://www.teamapp.com/?_detail=v1Open the Store & Payments tab
Click on Payment History
Select the item/payment you need to refund
Scroll to the bottom of the page
Click the Refund button
This will immediately process the refund back to the purchaser.
What Happens After a Refund Is Issued?
The purchaser receives their funds back through the original payment method
The refunded status will appear in your Payment History
The member may receive a notification or email confirming the refund, depending on their settings