Seeing Unwanted Content

Content visibility in Team App is controlled by Access Groups. Each group (e.g., Players, Coaches, Parents, Officials) is assigned specific features and content. This means different members may see different information depending on the groups they belong to.


Why You May Be Seeing Different Content

You may be viewing content that others don’t—or missing content they can see—because:

  • You are in different Access Groups

  • You are not assigned to any Access Groups

  • You are not logged in, meaning only public content is visible


How to Check Your Access Groups

  1. Go to your Team’s Settings

  2. Select Access Groups

  3. Review which groups you currently belong to

If you believe you should have access to additional content:

  • Tap the group name

  • Choose Request Access

  • An admin will review and approve your request

Once approved, your app will update to show the appropriate content for your role.


Summary

✔ Content differs between members based on Access Groups
✔ Public content shows when you are not logged in or not in any groups
✔ Request access to the correct groups to see the content relevant to you

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