Events are being archived / cancelled

Simone Mc Namara wrote...
Events are being archived cancelled. Why is this happening? This is causing major confusion with all of our club members. Having to restore events that have just been created is frustrating.
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      Craig. R (Team App Support) replied...

      Hi,

      How many on your team have admin access?  I assume content is being archived by one of the admins, perhaps removing it from their own app and not realising it's being archived for all members?

      It's not really feasible for content to archive itself, but perhaps you can elaborate if you do think there's a technical glitch and we can explore further.

      Very sorry for the inconvenience.

      Kind regards,

      Craig.


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          Simone Mc Namara replied...
          There are still issues. We have other admin and they haven't used the app. Very Frustrating just had to restore events for tonight that I only restored yesterday again.
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              Craig. R (Team App Support) replied...

              Thanks for confirming - we are going to look to add details of who archived the content and when.  This will at least establish if it's a technical glitch and help us get to the bottom of what's going on.

              Hopefully we can get this in place within 1-2 x weeks and find a resolution.

              Apologies again for the inconvenience.

              Kind regards,

              Craig.

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