Why is my bulk import of members via CSV not working?

Bulk importing members is not working:

Ensure you follow the detailed step-by-step instructions on the dashboard carefully.  Key things to remember are:

  • You must use one of Team App's blank CSV templates, not your own CSV/excel file.
  • You must not edit any columns, rows or headings at all.
  • All e-mail addresses must be valid and not duplicated in the file to be uploaded.


Note: A Team App template is required to ensure the information in each cell on the imported file is placed into the correct data field in the app.

Did this solve your problem?