Bulk importing members is not working:
Follow the detailed step-by-step instructions on your team's website dashboard carefully (via members / bulk import). Key things to remember are:
- You must use one of Team App's blank CSV templates, not your own CSV/excel file.
- You must not edit any columns, rows or headings at all.
- All e-mail addresses must be valid and not duplicated in the file to be uploaded.
Note: A Team App template is required to ensure the information in each cell on the imported file is placed into the correct data field in the app.