Team App - How Members Assign themselves to a Duty Roster



Discussion

Miriam Ripper

Hi there
I have set up duty roster items that only want I person; however more than one person is able to allocate the duty to themselves. How can I restrict this?

      Craig. R (Team App Support)

      Hi,

      When setting up a duty it should default to 1 x member.   And once a member is allocated to that Duty, it should not leave an option for any other members to allocate themselves, as the 'assign to me' link a member uses to allocate themsleves does not appear once someone is assigned to that duty.

      Can you please double check that perhaps you have not inadvertently set more than 1 x allocation for the duty?

      If issues remain, let me know your team name, specific event in question and duty so we can review.

      Kind regards,

      Team App Support

          Miriam Ripper

          Thanks for responding, I definitely had each duty set to 1 (for only 1 member), and I’ve had some members go back and they can longer add themselves to an already allocated duty.
          I think it happened when I initially released the event and more than one device grabbed the duty and both selected pretty much at the same time.
          Not sure there’s much that could be done to deal with that.

          Cheers
          Miriam

              Craig. R (Team App Support)

              Hi,

              Yes, it could be that they've gone in at the same time and selected an option before either has 'saved' the allocation, and as you say, unfortunately we can't prevent against that but it should be rare.

              Kind regards,

              Craig.

                  Did this solve your problem?