How do I bulk import my members via CSV or Excel spreadsheet?

How do I bulk import my members?

Follow these steps:

  • Log-in to your team's website dashboard at
  • Click into the 'members' button, then into 'bulk import'.  Follow the step-by-step instructions very carefully.
  • Download one of Team App's blank CSV templates.  You must NOT use your own CSV/excel file.
  • Enter member information into the blank template.  You must not edit any columns, rows or headings at all.
  • All e-mail addresses must be valid and not duplicated in the file to be uploaded.
  • If you import a member's e-mail that already exists in your member's list, it will not duplicate their membership.

Note: A Team App template is required to ensure the information in each cell on the imported file is placed into the correct data field in the app.

Did this solve your problem?