"Read By" Chat Information

John Camp wrote...
Previously, I could make a chat post and there was small text below (on Mobile) that showed who had read the chat. It seems that recently there was a change because that information appears to be gone. Was this intended? Is there anyway to see who has read messages? That is so helpful.
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      Phil. W replied...

      Hi John

      We are doing lots of work now to improve chat.. Hopefully you have noticed a massive performance increase. 

      In the new version we have moved it.. So in that chat room. Top right click the 3 dots.. And Seen by. 

      Phil

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          John Camp replied...
          That is wonderful, thanks!
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              Rami Doleh replied...
              "seen by" is available on mobile app but it is not stable.. each time the number changes and it can decrease, so I am not sure what is based on. Is it based on the whole chat, or based on the last message sent by the account looking at the "seen by" number.
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                  Phil. W replied...

                  Rami its only based on the very last message... 

                  If you want move visibility into who sees a message then send it via the News button. 

                  Then you can go into the news item. top right click settings and get a notification report which gives you lots of information. 

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                      Greg Greene replied...
                      Phil W.'s suggestion to run the Notification report is not really helpful, as it only reports who was sent a notification, not who actually saw it.
                      And the chat Viewed Last Comment is not helpful.
                      When I send out an urgent notice I want to know who has seen the item.
                      Please consider making the News Notification report include who has seen the post.
                      Neither of the current ways of are much use.
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                          Phil. W replied...

                          Understand Greg

                          We are working on it.. Problem is it created massive performance issues if we have to constantly count seen by's.. The techs are looking at other alternative solutions..


                          Phil

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